ACTL

Get Help

Verified directory of where to report, verify and learn.

Australian government agencies and trusted services. Tap a card to open the official site, or use the share button to send it to someone who needs it.

A person searching for information — illustration of finding the right help

Where to report

Use these official channels to report scams, cyber crime, identity theft, or privacy breaches.

  • Scamwatch

    First place to report any kind of scam in Australia. Run by ACCC and the National Anti-Scam Centre.

    Information in 17 community languages

  • ReportCyber

    Australian Government's cyber crime reporting service, run by the Australian Signals Directorate.

    1300 CYBER1 (1300 292 371) — 24/7
  • OAIC — privacy and data breaches

    Office of the Australian Information Commissioner. Lodge privacy complaints and (for businesses) notify data breaches.

    1300 363 992

    Resources in 14 languages

  • eSafety Commissioner

    Online abuse, image-based abuse and harms to children. Handles takedown requests and complaints.

  • IDCARE

    Free, confidential identity-theft and cyber-support counselling for individuals and small businesses.

    1800 595 160
  • Australian Federal Police

    For serious or cross-border cybercrime. Local police handle most everyday matters.

  • Police

    000 for emergencies. 131 444 for non-urgent NSW matters. Other states have their own non-urgent lines.

    000 / 131 444 (NSW)
  • Australia's Border Watch

    Report visa scams, unregistered migration agents, and suspected immigration fraud.

Verify before you trust

Check whether an agent, broker or practitioner is actually registered before you hand over money or documents.

  • NSW real estate licence check

    Confirm a real estate agent or business is licensed in NSW. Other states each have their own register.

  • MARA — migration agents register

    Office of the Migration Agents Registration Authority. Search by name or MARN to confirm an agent is registered.

  • AHPRA — health practitioners register

    Verify any registered health practitioner: doctors, nurses, dentists, pharmacists, psychologists and more.

  • ASIC — professional registers

    Search ASIC's registers of financial advisers, credit licensees, auditors and registered companies.

  • ASIC investor alert list (Moneysmart)

    Companies and websites ASIC has identified as targeting Australians without a licence.

  • AFCA — find a financial firm

    Confirm a financial firm is an AFCA member and has a recognised complaints process.

  • ACNC charity register

    Check whether a charity is registered with the Australian Charities and Not-for-profits Commission before donating.

Learn more

Free, in-depth resources from Australian government and consumer bodies.

  • cyber.gov.au — Learn the basics

    Australian Signals Directorate's plain-English starting point for individuals and families.

    Translated resources hub

  • Moneysmart — financial scams

    ASIC's consumer education site. Covers investment scams, romance scams, and how to spot recovery fraud.

    Money tips in other languages available

  • IDMatch — protect your identity

    Australian Government guidance on protecting personal identity information.

  • Be Connected

    Free online learning aimed at older Australians and people new to digital life. Run by eSafety with Good Things Foundation.

  • IDCARE Learning Centre

    Scams happen regardless of intelligence — non-profit education hub by IDCARE (Australia & NZ). Victim stories, prevention guides, fact sheets and videos.

  • Act Now, Stay Secure

    Whole-of-government Australian cyber awareness campaign.

    Translated resources

  • NSW ID Support — password strength tester

    Anonymous tool that estimates how long your passphrase would take to crack.

  • CHOICE — password managers review

    Consumer comparison of password manager apps — independent reviews from CHOICE.

  • TIS National — interpreter service

    Free 24/7 interpreting in 150+ languages. Ask to be connected to any of the agencies above.

    131 450