Get Help
Verified directory of where to report, verify and learn.
Australian government agencies and trusted services. Tap a card to open the official site, or use the share button to send it to someone who needs it.
Where to report
Use these official channels to report scams, cyber crime, identity theft, or privacy breaches.
Scamwatch
First place to report any kind of scam in Australia. Run by ACCC and the National Anti-Scam Centre.
Information in 17 community languages
ReportCyber
Australian Government's cyber crime reporting service, run by the Australian Signals Directorate.
1300 CYBER1 (1300 292 371) — 24/7OAIC — privacy and data breaches
Office of the Australian Information Commissioner. Lodge privacy complaints and (for businesses) notify data breaches.
1300 363 992Resources in 14 languages
eSafety Commissioner
Online abuse, image-based abuse and harms to children. Handles takedown requests and complaints.
IDCARE
Free, confidential identity-theft and cyber-support counselling for individuals and small businesses.
1800 595 160Australian Federal Police
For serious or cross-border cybercrime. Local police handle most everyday matters.
Police
000 for emergencies. 131 444 for non-urgent NSW matters. Other states have their own non-urgent lines.
000 / 131 444 (NSW)Australia's Border Watch
Report visa scams, unregistered migration agents, and suspected immigration fraud.
Verify before you trust
Check whether an agent, broker or practitioner is actually registered before you hand over money or documents.
NSW real estate licence check
Confirm a real estate agent or business is licensed in NSW. Other states each have their own register.
MARA — migration agents register
Office of the Migration Agents Registration Authority. Search by name or MARN to confirm an agent is registered.
AHPRA — health practitioners register
Verify any registered health practitioner: doctors, nurses, dentists, pharmacists, psychologists and more.
ASIC — professional registers
Search ASIC's registers of financial advisers, credit licensees, auditors and registered companies.
ASIC investor alert list (Moneysmart)
Companies and websites ASIC has identified as targeting Australians without a licence.
AFCA — find a financial firm
Confirm a financial firm is an AFCA member and has a recognised complaints process.
ACNC charity register
Check whether a charity is registered with the Australian Charities and Not-for-profits Commission before donating.
Learn more
Free, in-depth resources from Australian government and consumer bodies.
cyber.gov.au — Learn the basics
Australian Signals Directorate's plain-English starting point for individuals and families.
Translated resources hub
Moneysmart — financial scams
ASIC's consumer education site. Covers investment scams, romance scams, and how to spot recovery fraud.
Money tips in other languages available
IDMatch — protect your identity
Australian Government guidance on protecting personal identity information.
Be Connected
Free online learning aimed at older Australians and people new to digital life. Run by eSafety with Good Things Foundation.
IDCARE Learning Centre
Scams happen regardless of intelligence — non-profit education hub by IDCARE (Australia & NZ). Victim stories, prevention guides, fact sheets and videos.
Act Now, Stay Secure
Whole-of-government Australian cyber awareness campaign.
Translated resources
NSW ID Support — password strength tester
Anonymous tool that estimates how long your passphrase would take to crack.
CHOICE — password managers review
Consumer comparison of password manager apps — independent reviews from CHOICE.
TIS National — interpreter service
Free 24/7 interpreting in 150+ languages. Ask to be connected to any of the agencies above.
131 450