ACTL
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Rental & Property Scams

Scammers post rentals at prices that look unbelievable, claim to be overseas, and ask for bond or deposit before any inspection. Property settlement emails can also be intercepted and altered.

Common patterns

  • Rent priced well below market
  • Refusal or inability to do an in-person inspection
  • Landlord 'currently overseas' and asks for bond by transfer
  • Fake real estate agent profiles or duplicated photos from real listings
  • Fake mortgage broker offering pre-approval for a fee
  • Doctored settlement / bond emails (business email compromise on conveyancers)

If you have already paid

  1. Call your bank immediately and request a recall or freeze on the payment.
  2. Report to the police if you sent funds based on a fake identity.
  3. Save the listing, all messages, and the transfer record as evidence.
  4. Report the fake listing to the platform (Domain, realestate.com.au, Facebook Marketplace, Gumtree).
  5. Report to Scamwatch and ReportCyber.

Verify your real estate agent's licence (by state)

Tips before you sign or transfer money

  • Inspect the property in person, or send a trusted person to inspect.
  • Verify the agent's licence using the table above.
  • Reverse image search the listing photos to check they were not copied from elsewhere.
  • Contact the agency through its official phone number from its own website — not numbers in the listing.
  • Pay the bond through the official state bond authority, not direct to a landlord.

Where to report

Standard reporting contacts

WhereWhat forHow to contact
BankRecall or freeze a transferNumber on the back of your card
ScamwatchReport a scam, statisticsscamwatch.gov.au/report-a-scam
ReportCyberCyber crimecyber.gov.au/report
PoliceCriminal offences, threats000 (emergency) / 131 444 (non-urgent)
IDCAREFree identity theft support1800 595 160
TIS interpreterInterpreter when English is difficult131 450

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